Data Import Packages

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Please note that we cannot transfer documents or attachments.

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We strongly recommend Option A – Blank Database, because:

  1. You will get a fresh start with clean, accurate data.
  2. Your staff will get comfortable with entering data into a new platform.
  3. You can keep your historical data in a read-only copy of your old database (contact your vendor to ask!). This retains data in its original format, ensuring accuracy, for running reports. </aside>
📌 Description ⏰ Timeline 💰 Price
Option A –
Blank Database Start with a clean, fresh database. It takes us 1-5 business days (average 1 day) to create your database. FREE
Option B – Essentials Import basic demographics:
  1. Agency Structure: centers, classrooms/caseloads
  2. Child Demographics: first name, last name, DOB, gender, race, Hispanic/Latino, primary and secondary language, English fluency, living address, program, enrollment information
  3. Family Demographics: first name, last name, DOB, gender, race, Hispanic/Latino, primary and secondary language, English fluency, living address, mobile phone, email | After we receive your database (see below), it takes us ~1-3 business days to create your database. | $500 | | Option C – Complex | Import all the above demographics, plus: class days, class rosters, attendance, meals, home-based home visits, health data, providers, medical conditions, immunizations, IFSPs/IEPs, services provided, case notes, family engagement, staff listing, staff education, staff training, staff licenses/certifications | After we receive your database (see below), it takes us ~3-7 business days to create your database, and ~2-6 weeks for back-and-forth quality assurance. | $6,000 |

How to send us your database:

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When you begin this process, anything your staff enter into their old software will not transfer over. You may want to inform your staff to stop entering data there.

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  1. Email ChildPlus to request your database backup.

    If you want, you can use the following template:

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    I need an updated database backup for {Agency name} as of today. Can you please assist?

    Thank you,

    {Your name}

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  2. ChildPlus will email you with a password-protected URL.

    <aside> đź“§ It will look like this:

    Untitled

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    Forward this email to your Onboarding Concierge OR download the backup and send it to us with another secure channel.

We will notify you when your data transfer is complete.


<aside> âť” Question or suggestion? Please let your Implementation Concierge know.

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