Data Import Packages
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Please note that we cannot transfer documents or attachments.
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đź’ˇ
We strongly recommend Option A – Blank Database, because:
- You will get a fresh start with clean, accurate data.
- Your staff will get comfortable with entering data into a new platform.
- You can keep your historical data in a read-only copy of your old database (contact your vendor to ask!). This retains data in its original format, ensuring accuracy, for running reports.
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📌 Description |
⏰ Timeline |
đź’° Price |
Option A – |
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Blank Database |
Start with a clean, fresh database. |
It takes us 1-5 business days (average 1 day) to create your database. |
FREE |
Option B – Essentials |
Import basic demographics: |
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- Agency Structure: centers, classrooms/caseloads
- Child Demographics: first name, last name, DOB, gender, race, Hispanic/Latino, primary and secondary language, English fluency, living address, program, enrollment information
- Family Demographics: first name, last name, DOB, gender, race, Hispanic/Latino, primary and secondary language, English fluency, living address, mobile phone, email | After we receive your database (see below), it takes us ~1-3 business days to create your database. | $500 |
| Option C – Complex | Import all the above demographics, plus: class days, class rosters, attendance, meals, home-based home visits, health data, providers, medical conditions, immunizations, IFSPs/IEPs, services provided, case notes, family engagement, staff listing, staff education, staff training, staff licenses/certifications | After we receive your database (see below), it takes us ~3-7 business days to create your database, and ~2-6 weeks for back-and-forth quality assurance. | $6,000 |
How to send us your database:
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When you begin this process, anything your staff enter into their old software will not transfer over. You may want to inform your staff to stop entering data there.
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Email ChildPlus to request your database backup.
If you want, you can use the following template:
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đź“§ Hi there,
I need an updated database backup for {Agency name} as of today. Can you please assist?
Thank you,
{Your name}
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ChildPlus will email you with a password-protected URL.
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đź“§ It will look like this:

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Forward this email to your Onboarding Concierge OR download the backup and send it to us with another secure channel.
We will notify you when your data transfer is complete.
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âť” Question or suggestion? Please let your Implementation Concierge know.
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